Annie Mulady, Mulady Solutions Ltd, 2 Beech House, 48 Station Road, Marlow, Buckinghamshire, SL7 1NN
Telephone: 01628 475988
Mulady Solutions Ltd is the data controller of any personal data it may collect, process and hold about you, unless we inform you otherwise. We are subject to English Law.
What information do we collect and why?
We will collect certain personal information from and about you in the course of your relationship with us.
This information includes your name, job title, work address, work contact details (including email) and work location information.
We may collect this information from you when you respond to an email from us about training, personal development or consultancy services you are interested in, or otherwise correspond with us.
We may also anonymise your data and aggregate it with other users’ data (so that you could not be identified from this information and is no longer personal data relating to you) and provide data analytic services to certain third parties with whom we have contractual relationships.
We are processing your information
- To be able to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, offers, products and/or services that you request from us
- For marketing purposes (where it is in our legitimate interests to promote our services and we have balanced our legitimate interests with any potential risks to your data protection rights and consider that these are outweighed by the significant benefits in being able to provide the services to you and to promote our business)
We will not use your information for any other purposes unless we are required to do so by law.
What about marketing?
Mulady Solutions Ltd would like to contact you from time to time about our services, promotional offers and articles by email, post or telephone.
Do we make automated decisions concerning you?
No, we do not, each marketing email is sent out manually
Who do we share your information with?
We may share your personal information with:
- Our IT service and infrastructure providers that we use as part of our IT storage solutions
- Any other third-party entities who perform functions on our behalf and who also provide services to us
- Any other third parties as required by law or for the purposes of crime (including fraud), to prevent or investigate security vulnerabilities, or to respond to emergencies, and to protect the rights of third parties.
- Companies that may merge or acquire us. If we were to reorganise or restructure our business due to financial difficulties, it is possible that your data may be considered a saleable asset and may be sold or transferred to third parties.
Will we transfer your information outside the UK?
Where possible, we try to only process your information within the UK and European Economic Area (EEA). If we or our service providers transfer personal data outside of the UK or EEA, we always require that appropriate safeguards are in place to protect the information when it is processed.
How long will we keep your information?
How long we keep your information will depend on the purpose for which we use it.
We will keep your personal information for the period required to perform the relevant services and after that we will only keep name and work locations as a record of who from each location has attended one of our training courses, business development sessions or research projects. Any other contact information will be held for no longer than 2 years after our final contact with you.
Sometimes we de-identify your information so it cannot be attributed to you individually and use this data for data analytics and product development purposes.
Otherwise, we securely erase your information once no longer needed.
You have the following rights regarding your information:
|The right to be informed||What does this mean?
|The right to rectification||You’re entitled to have your information corrected if it is inaccurate or incomplete.|
|The right to erasure||This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.|
|The right to restrict processing||You have rights to ‘block’ or supress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure that the restriction is respected in the future.|
|The right to data portability||You have rights to obtain and reuse your personal data for your own proposes across difference services. E.g., if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.|
|The right to object||You have the right to object to certain types of processing, including processing for direct marketing.|
We will usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing information for:
- Baseless or excessive/repeated requests
- Further copies of the same information
Alternatively, we may be entitled to refuse to act on the request.
Please consider your request responsibly before submitting it. We will respond as soon as we can. Generally, this will be within one month from the time we receive your request, but if the request would take longer than that to deal with, we will let you know.
Making a complaint
If you are unhappy with how we have handled your information, or you would like to exercise your rights, contact our Director here: firstname.lastname@example.org
If you are not satisfied with our response to your complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the UK data protection authority, the Information Commissioner’s Office (ICO) by clicking this link: https://ico.org.uk/make-a-complaint/
This policy was last updated on the 27th March 2018