Managers from hell

At the start of group management training sessions, I ask delegates to give me an example of their experience of a ‘manager from hell’.

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Some frightening examples include drunkenness, swearing and bullying but the example I hear of the most is managers having ‘favourites’ and ‘one rule for one and one rule for everyone else’. Examples include managers bending the company policy for certain staff in relation to WFH and time keeping or unfair allocation of tasks.

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This results in consternation and demotivation with the rest of the team which in turn reduces productivity and staff engagement.

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Consistency is key in management success – consistency in the application of company policies and consistency in your approach to all staff rather than creating an environment of ‘them and us’.