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Article - Money down the drain?

There are many elements to making training stick and achieving a return on your investment and it begins before the training has even started.

Imagine where your investment is going if an internal or external trainer turns up to deliver training only to meet with…..

1. Blank faces who have no idea why they are there

2. Blank faces who were told by their manager to take part that morning

3. Late blank faces who did not know what time the training started and need to leave before the end

4. A training room the size of a stuffy rabbit hutch – I once ran a course in a room no bigger than 5ft x 10ft with 11 participants!

So what can you do before the training starts?

1. Carefully identify the participants who are in the most need and would really benefit from the training

2. If you truly need to pull people in at the last minute rather than going for the ‘bums on seats’ go for ‘who else might benefit’ approach

3. Communicate to participants the content and benefits of the training. This enables the training to start on a positive note with time spent reviewing the objectives and answering questions rather than starting from scratch.

4. Check that the participants are clear on planned start/end times and have made appropriate arrangements for telephone cover, urgent issues etc

5. Ensure the training environment is conducive to the learning process – light, airy rooms with space for activities and group discussions aide the participants in taking in information while encouraging debate and discussion

In all cases any training provider worth their salt should offer to help or guide you by taking a little time to make sure your training investment does not go down the drain.
 

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