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View All Press Releases| Mulady Solutions | 01 Jan 2009 |
Newsletter - Riding out the Storm
Research over the years has continuously come up with the same top requirements from customers when dealing with your organisation:
- Effective problem solving
- Efficiency
- Timeliness
- Professionalism
- Easy to do business withHeadlines which have recently that caught my eye include, ‘Retailers Cross Their Fingers for Customers’ – I am afraid crossing your fingers is not enough. Another headline stated that ‘Poor service risks tourism jobs’ - the hospitality industry can no longer get away with shoddy service.
Investing in your service reaps rewards – training supports your bottom line, it does not take it away. But do not take my word for it, below is a testimonial from a client I carried out training for at the latter part of last year.
“We would like to thank you for your training days. The initial feedback from the attendees was very positive and they enjoyed it very much.
The proof of a good course, I believe, is that the subject matter is not only understood but implemented to become habit forming. This has certainly been the case with your course. I am pleased to announce that Assured Future had its best month in December last year and I put a lot of this down to the fact that communications and customer services have improved greatly since your visit. It certainly is not due to the climate!!!
Assured Future would recommend you to any business, especially in times of hardship. When the going gets tough the tough get going, however they all need to go in the same direction for it to work. Your course has communicated the power of teamwork. Thank you once again.”
Debbie Tissot Cert PFS, Director
Assured Future Independent Financial Service Advisors
www.assured-future.co.ukSo if you want to ride out the economic storm like Assured Future, contact Mulady Solutions to support your business and customer needs.
