• Do you offer standard training packages?
Yes we do – if you would like us to deliver a standard training programme we can put this together following agreement with you on the subjects you would like to cover and we would recommend
• How much does the training cost?
We would agree budget at the time of meeting you once we have ascertained the type of training required, the frequency and number of participants in order for us to be able to meet your requirements and budgetary needs
• Do we have to pay extra for the training materials?
All materials would be included in the agreed budget
• Do you have facilities to deliver training outside our premises?
We do not have a training centre but we would be able to source suitable training venues convenient to you if required
• Do you specialise in specific industries?
Whilst we have experience in a number of different industries, we strongly believe that good customer service skills are transferable from industry to industry. We focus on understanding your specific company needs and requirements
• What makes Mulady Solutions different to other training companies?
Our ability to offer true bespoke training – we really do get to understand your business. Our ability to engage participants at an early stage – no one falls asleep at our training! Our focus on post training follow-up - ensuring you get the full benefit from your investment
• Do you only train in Customer Service for front-line and management staff?
We believe that everyone who touches a customer within an organisation albeit internal or external benefits from motivation and skills training, a number of the subjects we deliver would be applicable to all of your staff
• Is Mulady Solutions involved with any business associations?
Yes, click here for more information.
